# Frequently Asked Questions (FAQ)

Here are some of the most common questions from our users.

## 1. Do I need to pay to view the yearbook?
Access to the Interactive Yearbook is typically provided by your school or organization. There are no additional fees to view the digital content unless your school explicitly requires a purchase.

## 2. Can I download the photos or videos?
Only Administrators can.

## 3. The video isn't playing smoothly. What should I do?
Video playback requires a stable internet connection. If videos are buffering:
- Ensure you are connected to a strong Wi-Fi network.
- Try pausing the video for a few seconds to let it buffer.
- Close other tabs or apps that might be using high bandwidth.

## 4. Can I access it on my phone?
Yes! The Interactive Yearbook is fully mobile-responsive and works perfectly on smartphones and tablets. Just log in via your device's web browser.